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The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or program. ISO 9000 deals with the fundamentals of quality management systems, including the seven quality management principles upon which the family of standards is based. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. Over one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today. However, the ISO certification process has been criticized as being wasteful and not being useful for all organizations. The ISO 9000 family addresses various aspects of quality management and contains some of ISO?s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer?s requirements, and that quality is consistently improved. ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. An ISO 9001 Quality Management System (QMS) will help you to continually monitor and manage quality across your organization. It is a powerful business improvement tool that helps you put in place processes that allow you to continually improve and satisfy your customers.